Privacy Policy.

Important: This policy is a website template based on the information provided to us. Before publishing, the Company should verify that it accurately reflects its actual data practices and obtain legal review for compliance with applicable Indian law.

1. Definitions and acceptance

The terms “We”, “Us”, “Our” and “Company” refer to RADIANCE SOFTWARE TECHNOLOGY PRIVATE LIMITED (“Company”). The terms “You”, “Your” and “Yourself” refer to any person who visits or uses this website, www.radiancetech.co.in (“Website”).

This Privacy Policy describes how information may be collected, used, stored, disclosed and protected when you use the Website or contact us through it. By using the Website or submitting information, you acknowledge that you have read this Policy. Where consent is legally required, we will seek it in the manner required by applicable law. If you do not agree with this Policy, please discontinue use of the Website.

This Policy is intended to be read with applicable Indian laws, including the Information Technology Act, 2000, relevant rules as applicable, and other data-protection laws in force. References to legislation are not a representation that every provision applies to every processing activity.

2. Information we may collect

Depending on the service you request and how you interact with the Website, we may collect information you provide, such as your name, email address, phone number, organization, occupation, interests, enquiry category and message. If a specific service requires registration, additional information may be requested and the purpose will be explained at the point of collection.

Please do not submit passwords, payment-card details, government identity numbers, medical records, biometric data or other sensitive personal information through general enquiry forms unless the Company has specifically requested it through an appropriate and secure process.

3. How we use information

Information may be used to respond to enquiries, provide requested services or training information, communicate with you, maintain business and security records, improve the Website and its services, prevent misuse, and meet legal obligations. We will not use personal information for an unrelated purpose where applicable law requires additional notice or consent and that requirement has not been met.

4. Cookies and technical information

The Website may use essential session cookies or similar technologies to support site functionality and form security. Web servers may also record technical information such as IP address, browser and device details, requested pages, timestamps and error logs for operation, security and troubleshooting. If analytics, advertising cookies or third-party tracking tools are enabled, this Policy should be updated to identify them and explain the available choices.

5. Sharing and disclosure

We do not sell personal information. Information may be shared with authorized service providers who help operate the Website or deliver requested services, subject to appropriate confidentiality and security safeguards. We may also disclose information when required or permitted by applicable law, court order, or a lawful request from a competent government authority, or when reasonably necessary to protect the Website, users, or legal rights.

6. Links to other websites

The Website may contain links to third-party websites. Those websites are operated independently and have their own privacy practices. We do not control their content or privacy practices; please review their policies before providing information to them.

7. Information security and retention

We take reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, loss or destruction. Enquiry information may be stored in the Website’s configured database and should be accessible only to authorized personnel. No method of transmission or storage can be guaranteed to be completely secure.

We retain information for as long as reasonably necessary for the purposes described in this Policy, to resolve enquiries, maintain appropriate records, and comply with applicable legal requirements. Retention and deletion practices should be aligned with the Company’s actual operations and applicable law.

8. Your requests

You may contact us to ask about personal information you have submitted or to make a request available under applicable law. We may need to verify your identity before responding and may retain certain information where legally permitted or required.

9. Changes to this Policy

We may update this Policy when our practices or legal requirements change. The updated version will be published on this page with a revised effective date where appropriate. Please review this page periodically.

10. Grievance redressal and contact

For privacy-related questions, complaints or concerns about the Website, you may contact the designated grievance contact below. The Company should confirm that the named contact is currently authorized to handle such requests before publication.

Grievance Officer: Mr. M. Gunasekar
Company: RADIANCE SOFTWARE TECHNOLOGY PRIVATE LIMITED
Address: 3rd Phase, J.P. Nagar, Sarakki Industrial Layout, 22 Bannerghatta Main Road, Gopalan Innovation Mall, Bengaluru – 560076, Karnataka, India.
Email: radiancesoftwaretech@gmail.com
Phone: +91 6384400866
Website: www.radiancetech.co.in